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Senior Center Lyft is Now Operating

August 1, 2018

Help Line (925) 933-1434

All rides are free.  Unfortunately, they are still confined to the city of Walnut Creek.  Lyft will go into Rossmoor.

First you must be over 60, belong to the Senior Club and  sign up.  WARNING: you must sign a waiver of liability.

When you apply and are accepted, the Civic Park Community Center will connect your smartphone with the Senior Center’s Lyft account.  If you have your own Lyft account, you can keep it and decide which to use.  If you don’t have a smartphone, you can call the help line Monday to Friday from 9:00 am – 10 am to schedule a ride.

Lyft is offered as a supplement to the mini-bus program, and if you want a ride during the hours the mini-bus operates, you must schedule a ride through the Help Line (which is the same number as the mine-bus dispatcher).  You must schedule;e a ride the day before (2 days before for medical appointments).  The dispatcher will attempt to place you on the mini bus; if the mini-bus is full he will schedule a Lyft ride for you.  For rides outside of regular mini-bus hours, you can schedule a Lyft, either using your own smartphone or through the dispatchers Help Line 9 am – 10 am.

Passengers must allow up to 20 minutes lee way after scheduled ride time for their pick up.  If you need to cancel a ride, please call before 4:00 pm the day before your ride, or on Friday for Monday or weekend rides. They ask that you not tip.

The Lyft free ride program is made possible by a two year grant from TRANSPAC (Transportation Partnership and Cooperation for Contra Costa County.).  This is a pilot program for two years.  If you have an uncomfortable experience please let us know.

 

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