Skip to content

California Relay Service (CRS)

August 21, 2019

The California Relay service for the hearing impaired is provided through the CPUC.

CRS provides the full range of Relay services: TTY, Voice Carry Over (VCO), two-line Voice Carry Over (2LVCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Visually Assisted Speech-to-Speech (VA STS), ASCII, Voice, and Enhanced Voice Carryover (Captioned Telephone or CapTel). Although not provided through CRS, Internet Protocol Relay (IP Relay), Video Relay Services (VRS), and Web CapTel are also available as free, federally reimbursed services.

You can always reach CRS providers toll free.

The CA Relay website lists the most up to date telephone numbers.

On the website, you can set up your Customer Profile, to let CRS know exactly how you want your calls handled.

Your options include:

  • Language
  • Modality
  • Gender of Communications Assistant (CA)
  • Speed Dial of frequently called numbers
  • Long Distance Carrier
  • Slow Typing
  • Customized Greetings/Messages

From → News

Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: